Now living outside of Wales, I wanted to see Wales’ numbers for cases rather than just at a UK wide level. In its earlier stages, the only available information was at health board level, directly from the Public Health Wales (PHW). I took that data and combined it with Office for National Statistic data ofContinue reading “The impact of the Coronavirus in Wales”
Category Archives: User experience
The essentials of User Experience and its impact on sales effectiveness
UX is no longer a ‘nice to have’ it is an essential part of winning and retaining customers. In this presentation Dan will unpack the value and importance of UX and use a recent Veeva My Insights dashboard case study to demonstrate the impact good UX and co creation can have on next best actionsContinue reading “The essentials of User Experience and its impact on sales effectiveness”
Customer Feedback – Why Listen to it?
Utilising customer feedback can lead to an increase in customer satisfaction because your customer should feel valued.